PRIVACY POLICY


SITE OWNERSHIP

 

"Individual", “You” and “Your” refers to you, the person accessing this website and accepting Jackhammer’s terms and conditions. "Jackhammer Inc.", "Jackhammer", "Jackhammer Wear",  the “Company” or “Business” or “Organization'', “Ourselves”, “We” and "Us", refers to our organization. “Party”, “Parties”, or “Us”, refers to both the Individual and ourselves, or either the Individual or ourselves.

 

Jackhammer retains ownership of this site, jackhammerwear.com and Jackhammer’s Shopify Sites, and is the processor of the Personal Identifiable Information (PII) on this site, as well as for offline activities.  Our online privacy policy discloses Jackhammer’s information practices for our site, including what type of personally identifiable information is requested, how the information is used, and how the information is shared. We can be contacted by emailing us at info@jackhammerwear.com.

 

 

What information do we collect?

 

Jackhammer collects information from you when you fill out an application online or via regular mail or fax, inquiry with us, request a bid, register on our site, place an order, make a donation, subscribe to our newsletter, respond to a survey, volunteer with us, fill out a form or complete a poll.

 

When working with Jackhammer, transacting with us, or registering on our site, as appropriate, you may be asked to enter your: name, business information, Tax ID/EIN, e-mail address, mailing address, phone number, or bank account/credit card information. You may also need to provide additional information based on consent forms depending on how you engage with Jackhammer.

 

You may, however, visit our site anonymously.

 

We process personal data based on consent according to Art. 6(1)(a) GDPR, which you are free to give or refuse. You’ll see consent options when you visit our website. You can change your decisions at any time by contacting us or by utilizing specific widgets on the site. If you change your decision it will not affect the lawfulness of processing based on consent before its withdrawal.

 

 

What do we use your information for?

 

Any of the information we collect from you may be used in one or more of the following ways:

 

-To personalize your experience

Your information helps us to better respond to your individual needs.

 

-To improve our website

We continually strive to improve our website offerings based on the information and feedback we receive from you.

 

-To improve customer service

Your information helps us to more effectively respond to your customer service requests and support needs

 

-To process transactions

 

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

 

-To send periodic emails

 

The email address you provide for order processing may be used to send you information and updates pertaining to your donations, orders, company information, in addition to receiving occasional company news, updates, related product or service information, etc.

 

-For marketing purposes

 

The information you provide on Jackhammer’s Website may also be collected, used, analyzed and/or processed by Jackhammer, or selected third parties on Jackhammer’s behalf, for marketing and other business purposes.

 

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. You may also request to unsubscribe by contacting us using any of our information listed at the end of this Privacy Policy. 

 

 

 

STORAGE AND TRANSFER

 

With your consent, we may store your data on our servers or with our third-party providers who assist us in day to day operations, troubleshooting, customer service and processing. This data may remain on our storage centers indefinitely until removed.

 

Your data may be shared with partners or third parties that assist in the operation of the Jackhammer.

 

What are your data protection rights?

 

Jackhammer would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

 

The right to access – You have the right to request Jackhammer for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Jackhammer correct any information you believe is inaccurate. You also have the right to request Jackhammer to complete the information you believe is incomplete.

 

The right to erasure – You have the right to request that Jackhammer erase your personal data, under certain conditions.

 

The right to restrict processing – You have the right to request that Jackhammer restrict the processing of your personal data, under certain conditions.

 

The right to object to processing – You have the right to object to Jackhammer’s processing of your personal data, under certain conditions.

 

The right to data portability – You have the right to request that Jackhammer transfer the data that we have collected to another organization, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the information below.

 

 

How do we protect your information?

 

Jackhammer implements a variety of security measures to maintain the safety of your personal information when you make a donation, place an order or enter, submit, or access your personal information.

 

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

 

We limit access to data only to the appropriate parties that need to view your data in order to execute upon certain requests.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers, unless a recurred billing or subscription plan has been set in place.

 

Links from our site to external websites do not operate under this Privacy Policy. For example, if you click on a referrer website link on our site, you may be taken to a website that we do not control. These third-party websites may independently solicit and collect information from you, including personal and financial data. We recommend that you consult the privacy statements of all third-party websites you visit by clicking on the “privacy” link typically located at the bottom of the webpage you are visiting.

 

 

Jackhammer will exercise all reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry-standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, Jackhammer shall not be liable for unauthorized disclosure of personal information due to no fault of Jackhammer including, but not limited to, errors in transmission and unauthorized acts of Jackhammer staff and/or third parties.

 

 

Do we use cookies?

 

Yes. A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

Google, as a third-party vendor, uses cookies to serve ads on your site. Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

NameFunction_ab Used in connection with access to admin._secure_session_id Used in connection with navigation through a storefront.cart Used in connection with shopping cart.cart_sig Used in connection with checkout.cart_ts Used in connection with checkout.checkout_tokenUsed in connection with checkout.secret Used in connection with checkout.secure_customer_sig Used in connection with customer login.storefront_digest Used in connection with customer login._shopify_uUsed to facilitate updating customer account information.

Reporting and Analytics

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

 

 

Do we disclose any information to outside parties?

 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

Marketing Analysis by Third Parties. the Company reserves the right to disclose to third party’s personal information about customers for marketing analysis; however, any information disclosed will be in the form of aggregate data that does not describe or identify an individual customer.

 

Disclosure to Governmental Authorities. Under certain circumstances, personal information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders.

 

For third-party service providers, please consult their privacy policies for additional information.

 

Data Processors

Your information may travel through a third party for processing and administration. The following third-party services used in Jackhammer that have access to your data include:

 

Google

Stripe

Cognito Forms

Webflow

Zapier

Intuit

ALL MAVEN

Hins & Co.

Lex Jameson

Webgility

Userway

Klarna

Shopify

Mailerlite

 

Please refer to each third party for their specific privacy policy. Please note that each third party does not have access to your information if you engage or transact in a way that is not covered by that provider (ie Amazon will not have your information unless you donate through Amazon Smile).

 

Jackhammer is not responsible for data breaches with third-party service providers. Should a data breach occur and your information is compromised with one of our partners, we will notify you via email.

 

 

Comments and Feedback

 

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information provided by you to us ("Comments") are not confidential and you hereby grant us a worldwide, perpetual, irrevocable, royalty-free license to reproduce, display, perform, distribute, publish, modify, edit or otherwise use such Comments as it deems appropriate, for any and all commercial or non-commercial purposes, in our sole discretion.

 

 

Third-party links

 

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. Third-party links can also include affiliate links for products and services.

 

 

California Online Privacy Protection Act Compliance (CALOPPA)

 

Since Jackhammer values your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We, therefore, will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by contacting us via phone, email, or our office.

 

 

Children's Online Privacy Protection Act Compliance

 

Jackhammer is in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not intentionally collect any information from anyone under 13 years of age. However, families may register minor children for volunteer opportunities on our website.

 

 

Use of Site by Minor

 

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Though Jackhammer may allow minors to participate in volunteering, activities, or events, those under the age of 18 will require parental consent, a liability waiver, and a photo/video release prior to participation. Jackhammer will not participate in activities with a minor without prior written consent from a parent or an authorized parent guardian.

 

 

Terms and Conditions

 

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at jackhammerwear.com/terms-of-service.


Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
  • Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Your Consent

 

By using our site, purchasing products, or utilizing services through Jackhammer, you consent to our privacy policy.

 

 

Changes to our Privacy Policy

 

We will occasionally update this Privacy Policy. When changes to this Privacy Policy will be posted, the date of this Privacy Policy will be revised. We recommend you check the website from time to time to inform yourself of any changes in this Privacy Policy or any of other policies. We may also send an email notifying you of any changes.

 

You have a right to access your data, correct or remove it, or completely withdraw your consent for processing it at any time. Such requests should be sent to info@jackhammerwear.com. The withdrawal of a consent does not affect the lawfulness of processing based on consent before its withdrawal.

CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@jackhammerwear.com or by mail using the details provided below:

Jackhammer Inc., 525 North Cascade Avenue, Suite 100, Colorado Springs CO 80903, United States

REV. AUG 2021

WHAT WE'RE BRINGING TO THE TABLE
Jackhammer Underwear are sustainable, breathable, shape forming underwear that make you feel like you're going commando with extra comfort. Your man parts will thank you :)
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ON THE GROUND
We're all about that remote life, but if you're looking for some roots:

Colorado Springs, CO - HQ
Carlsbad, CA - HQ
FOR MAILING AND SUCH
525 N Cascade Ave
Ste. 100
Colorado Springs, CO 80903
CONTACT
General Information
info@jackhammerwear.com
Partnerships & Business
partner@jackhammerwear.com
Careers
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Press & Media
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